Contact the Board
The Board office phone number is 919-736-6123. Questions can also be directed to nccosmo@nccosmeticarts.com or submitted via the Chat now option.
Infection Control COVID-19 Information and updates
The Board will post updates here as the COVID-19 pandemic develops
Phase 2 has been extended through Executive Order 147
Governor Cooper’s office has released this FAQ Document to help answer questions.
NC DHHS provides this information: Interim Guidance for Shops
Are schools and shops open in NC?
All personal care and grooming businesses can reopen in NC on May 22, 2020 at 5:00pm. Spas (as noted in Executive Order 141 are hot tubs and jacuzzis not cosmetic art shops) All cosmetic art services can be performed with personal protective equipment. Counties and other local governments can still impose additional restrictions.
Do I have to wear a mask? Does my client have to wear a mask?
Licensees must wear face coverings unless there is a medical, behavioral, or religious reason to abstain. Face coverings for clients are required. Face coverings may be removed when a client is receieving a facial treatment, a shave, or other services on a part of the head which the face covering covers or by which the face covering is secured.
Do clients have to be six feet apart?
Yes, clients must stay six feet apart when receiving services and when waiting in the shop. Work stations should be arranged in the shop to ensure six feet of distance between customers at all times.
What signs do I need to post in my shop?
The required signs are for occupancy, symptom screening and social distancing. Spanish signs: occupancy, symptom screening and social distancing.
What disinfectant should be used in the shop?
Board infection control requirements for Disinfectant must be EPA-registered and labeled as bactericidal, virucidal and fungicidal - No product will be labeled for COVID-19 yet, but many will have human coronavirus efficacy either on their label or available on their websites (Barbicide, Citrus II and other similar disinfectants) - The EPA has approved any product that has tested as effective against human coronavirus, to make a claim for COVID-19 at this time.
What happens if my school or shop doesn't follow the required and recommended guidelines?
The purpose of the order is to help prevent person to person spread of the COVID-19 virus.
1. Citations under this Section shall be written only to businesses or organizations that fail to enforce the requirement to wear Face Coverings. Operators of businesses and organizations are entitled to rely on their customers or patrons'statements about whether or not they are excepted from the Face Covering requirements, and businesses and organizations do not violate this Executive Order if they rely on such statements.
2. Law enforcement personnel are not authorized to criminally enforce the Face Covering requirements of this Executive Order against individual workers, customers, or patrons.
3. However, if a business or organization does not allow entry to a worker, customer, or patron because that person refuses to wear a Face Covering, and if that worker, customer, or patron enters the premises or refuses to leave the premises, law enforcement personnel may enforce the trespassing laws and any other laws (other than N.C. Gen. Stat.§ 14-288.20A) that the worker, customer, or patron may violate.
I need a copy of my license, how can I get it?
All licensees can log in (click Login in the blue stripe at the top of the page) and click Download.
I need my license number how can I get it?
Licensees can search for their name (leave the license number field blank) here:https://www.nccosmeticarts.com/onlineservices/Verification.aspx
Additional Infection Control Guidance related to COVID-19
OSHA recommendations for return to work
CDC recommendations for workplaces
EPA Disinfectant List
Board Infection Control Rules
For information about COVID-19 recommendations and other virus related guidance refer to NCDHHS, the Governor's Office, and the CDC.
*New* The Board office, located in Wake County, is closed to in-office customers.
The Board office is 121 Edinburgh South Drive Suite 209 Cary, NC 27511
All requests, applications and questions for the Board can be handled online. For assistance with any Board related question please call 919-736-6123, chat with Board staff through our Chat Now feature, or email nccosmo@nccosmeticarts.com. All requests are processed and receive a response within 24 hours of receipt.
Renewals
Current license renewals can be submitted on time between July 1, 2020 12:00am and October 1, 2020 11:59pm. Licensees that are not exempt or inactive must complete 8 hours of CE per year. The Board does not require licensees to take paid courses and cautions licensees against CE course providers that advertise their classes as "mandatory."
Licensees can document CE hours as any education earned since the last renewal. Examples of acceptable CE hours would be: learning a new skill from another professional, watching educational videos or tutorials, taking correspondence or online courses, participating in a hands-on class. At least half the education completed must be in the cosmetic art licensure field . Please keep records of the time, date, location (or URL) and a brief description of the educational material so if the licensee is selected for an audit and receives an audit letter the records can be submitted in a timely manner.
To renew log in here:
https://www.nccosmeticarts.com/userman/useraccounts/login.aspxLate fees are due for any renewal submitted October 2 or later.
Inspections Notification
The Board has received notifications of calls and visits to licensed shops by individuals impersonating Board inspectors. Reports have been made in counties throughout the state. Board inspectors always carry and present identification but do not collect payments of any kind.
License and Permit Format Updates
Updates have been made to both individual and salon license formatting. Salon licenses issued or renewed after 1/1/19 will receive the new blue license. Individual licenses issued or renewed after 8/15/2019 will receive the new license with the secure QR code. Temporary Permits issued or updated on or after 5/18/2020 will be sent out via email. Permit holders must print it to post in the shop.
Consumer and Student Complaints
Notifications