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North Carolina Board of Cosmetic Art Examiners
Infection Control, Safety, and Consumer Protection

Complaints

All complaints (consumer, licensee, and student) must be made in writing and can be submitted by fax, mail or email. Unfortunately, complaints cannot be accepted over the phone.  All complaints are public record.  Upon receipt of a complaint that contains complainant contact information the Board will respond indicating receipt.  The Board's investigation process is as follows: determine jurisdiction, assign investigator, investigate complaint, assess any penalty as appropriate for violation of Board rules or law, report results of investigation to Enforcement department, contact complainant regarding results of investigation.  

All information submitted in a complaint is public record.

By Mail: Attn: Complaints
121 Edinburgh South Drive Suite 209
Cary, NC 27511

By Fax: 919-678-3012

By Email: complaints@nccosmeticarts.com

If you need a response to your complaint please include your email or mailing address.  Please include at least the name and address of the person or shop and a description of your compaint.  The Board can only investigate complaints in NC.  

Enter a complaint